Terms of service


Terms of Service

1. General By accessing and using theplugofvintage.com, you agree to be bound by these Terms of Service. If you do not agree, please do not use our store.

2. Products The majority of our products are vintage and second-hand items. We describe the condition of each product carefully. By purchasing, you acknowledge the nature of vintage goods and accept that normal signs of wear are not grounds for return unless misrepresented.

3. Pricing & Payment All prices are displayed in EUR. We reserve the right to change prices at any time. Payment must be received in full before an order is processed or shipped.

4. Shipping Shipping rates and delivery times vary by destination. We are not liable for delays caused by customs, carriers, or circumstances beyond our control. Risk of loss passes to the customer upon handover to the carrier.

5. White Glove Delivery White Glove Delivery is a premium personal delivery service subject to separate terms outlined in our Return & Refund Policy. By purchasing this service, you agree to those terms in full.

6. Intellectual Property All content on this website — including images, text, and branding — is the property of ThePlugOfVintage and may not be reproduced without written permission.

7. Limitation of Liability ThePlugOfVintage shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services, to the maximum extent permitted by applicable law.

8. Governing Law These Terms of Service are governed by the laws of Finland. Any disputes shall be subject to the jurisdiction of Finnish courts, without prejudice to mandatory consumer protection rights under applicable local law.

9. EU Consumer Rights Nothing in these terms limits your statutory rights as an EU consumer under applicable European Union law.

10. Dispute Resolution For EU customers: disputes may be submitted to the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr. You may also contact us directly at theplugofvintage@gmail.com.

11. Changes to Terms We reserve the right to update these Terms of Service at any time. Changes will be posted on this page and take effect immediately upon publication.